GeoVision Error: "Cannot find key pro"


GeoVision
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Possible Causes
  1. Multicam cannot recognize the GeoVision card due to bad/missing driver
    Solution
    1. Verify GeoVision card driver(s) under Device Manager to ensure there is no "?" or unidentified devices.
    2. If there is, reinstall GeoVision driver and check again.
    3. If reinstalling driver does not resolve the problem, go to step 3.
  2. Incompatible driver and software version
    Solution
    1. Verify whether the software/driver you are installing is compatible with your GeoVision card by refering to Hardware/Software Compatibility Chart.
    2. Reinstall GeoVision driver and software if necessary.
    3. Refer to Software/Driver Upgrade Guide to ensure upgrade is done properly.
  3. Bad PCI slot or GeoVision card
    Solution
    1. Remove GeoVision card from the motherboard, then insert the card into another PCI/PCI-x slot on the motherboard and try again.
    2. Remove GeoVision card from the motherboard, then insert the card into a different PC and try again.
    3. If the same driver issue continues to exist even on a different PC, initiate RMA for this card with your distributor.